We may be reached by post, phone, fax, and email.
Or you may visit us at one of the numerous tradeshows/expositions we attend.
See our Travel Schedule.

Cochenille Design Studio
P.O. Box 235604, Encinitas, CA 92023-5604 U.S.A.
phone: 858.259.1698 | fax: 760.591.4843 | email: info@cochenille.com

Office Hours:
Monday - Thursday, 9:30 a.m. - 4 p.m.

We read our email at least twice daily during the week, and often the same on weekends. We are happy to provide tech support during the day by phone, and we often assist people in the evenings and on weekends when family and travel schedule permits. Please email techsupport@cochenille.com if you need assistance during non-business hours and we will try our best to accommodate your schedule.

Email Queries
Questions: info@cochenille.com (Only checked during office hours)
Sales: sales@cochenille.com
Tech Support: techsupport@cochenille.com

If you are emailing for support, please include the following:

Software program and version
Serial number
Operating system (be specific, e.g. Windows XP Professional, Mac OS9.2)
Details of the problem, and include step-by-step
This will greatly reduce the number of back and forth emails.